VIRTUAL RECEPTION ASSISTANCE
Are you too busy to answer the phone?
Or are you spending all day answering the phones, constantly being interrupted, and not getting any actual work done?
Maybe you’re missing valuable calls from your customers and missing out on business…
Zembr can help. Our Virtual Reception Assistance is a seamless extension of your office reception.
Let us answer your phones on the first ring (not an answering machine) so you can get back to work!
Let us do the talking, so you can get back to business
We guarantee your calls will be answered promptly, courteously, and professionally by a real person. We want to give you the peace of mind to get back to working ON your business instead of IN it.
Let us screen the callers, answer those FAQs and take messages; whilst you have the sales conversations, help your VIP clients and move the needle on your business goals.
HOW IT WORKS:
You can scale your Virtual Reception Assistance up or down as your needs grow and change - simply have us take the overflow in peak periods, or answer every call - the choice is yours. We can pick up the phones for you whilst your in an all-team meeting, or on vacation.
You’ll be kept in the loop. We can assist with basic enquiries such as your office hours, location or any other FAQs you brief us on; or messages are instantly sent to correct department or team member so you can get back in touch promptly.
If you’re waiting on an urgent call, or want clients put through to speak with your team, our team can transfer calls directly to direct lines & mobiles in your company.
This seamless experience ensures callers will be unaware they are speaking to anyone outside your company.
GETTING SET-UP:
We have a fast, streamlined, & systematised setup process, meaning we can have your reception service up & running within 1-2 days from sign off. Talk to us about your needs and view our packages by completing this form.
cLIENT SUCCESS STORY
“We are super happy with your service, definitely proving the benefits of not being bothered by the phone unnecessarily anymore!”
Don’t just take our word for it…
We have a truckload of testimonials & case studies from a cross-section of clients around the world (just like you) and their words speak for themselves!
Take a look and see what you think.
Before you know it, you could be featured on the testimonials page yourself!
Got Questions?
It’s ok. These kind of life changing decisions can often be big and scary, and you want to make sure that you what you’re getting yourself into. We get it.
Good thing is, this isn’t our first rodeo. Have a read through some of the questions we’ve been asked before. We’re pretty sure it will put your mind at ease.
Interested in Giving our Virtual Reception service a go?
With no lock in contracts and the ability to scale your subscription as you need, simply book a consult and we’ll be in touch to get the process started.
Subscription packages are available from as little as 100 calls per month.
Trust us, the amount of free time you get back each month will have you wondering how you ever survived without a Zembr Virtual Receptionist!
Please note: Zembr’s Virtual Reception Services are currently available in AEST and ACST timezones. Additional time zones coming soon!
