THEY LOVE US
(and so will you!)
We think we’re pretty awesome, but don't just take it from us, check out what other people are saying about their experience with our team of virtual professionals at Zembr. Our testimonials & case studies from a cross-section of clients around the world speak for themselves!
Aerodyne Global UK
Services Aerodyne Global UK are using: Virtual Executive Assistance & Marketing Assistance
What Ryan Kingston from Aerodyne Global said: Needing help with time and task management and an increasingly busy inbox, Ryan was finding it challenging to keep on top of tasks.
Zembr’s Virtual Executive + Marketing Assistants helped hold him accountable with the broad skill set they brought to the table and he found it very helpful.
It’s a flexible solution (as he didn’t need a full-time staff member) that he would recommend 100%.
ADVANCED FLOORING SYSTEMS
Services Advanced Flooring Services are using: Teleservices, Virtual Executive Assistance
What Nigel Macintyre from Advanced Flooring said: Teleservices saves his staff, and his customer's time and money.
Having an Executive Assistant helps focus on the key priorities of the business and brings him comfort to know someone is on top of everything while he’s tied up travelling or in meetings.
Watch the video to find out why he's delegating teleservices with confidence, instead of doing it in-house… and why he can’t live without the daily communication with his Executive Assistant!
Sales Assistance
We were lacking internal tele-sales – we just didn’t have the telemarketing skills and resource available in house. We contacted Zembr hoping they could help us gain greater market awareness, new customer leads and opportunities to do business.
Using BCI leads database, Zembr were able to successfully contact our target market, bring about awareness and provide our sales team with prequalified leads for further development. Our sales team have been able to build great relationships with clients and make sales from the contacts made by the Zembr team.
I’d recommend Zembr’s experienced sales assistance team to anyone who is struggling to get their name out there. Tele-sales and telemarketing is a tedious task that requires dedicated persistence, and a reliable follow up program to acquire the information or achieve the outcomes needed. Zembr provide a good solid reliable service that delivers what they promise.
Karl Stutterheim | Sheffield Group
Bookkeeping Assistance
We really appreciated Zembr’s flexibility, professionalism and friendliness as they assisted us with administration tasks during a time of change within our company. I’d have no hesitation in using them again or recommending them to other businesses needing extra support.
Kerry Whitehouse | BrandSpec
Sales & Marketing Assistance
I was looking to set-up a new sister company but didn’t want to distract my team from their current priorities. I needed a part-time resource that was competent and proactive, so I contacted Zembr to see what they could do.
We onboarded with Zembr in 2018 and have ended up using multiple services from sales assistance to marketing. The project has grown beyond what I ever imagined and Zembr has exceeded all expectations.
I would recommend Zembr as they’re a great team of great people, who get great results!
Tim Reddel | Online Hardware
Virtual Reception
We were spending a lot of time answering phone calls. Often these calls weren’t from our ideal customers.
Using Zembr has given us more time to focus on tasks that benefit our company; and results in lower overheads as we don’t employ an in-house receptionist.
Zembr’s Virtual Reception team now answer all our incoming calls and pass relevant calls onto the right people. They act as gate keepers, protecting our time and ensuring we can focus on our core customers and growing our business.
Erin Sangster | Maxiply
Sales Assistance
“Prior to working with Zembr, we were struggling to consistently hit our telemarketing call targets. Now, regardless of the workload at any time, our call targets are always achieved each month.
Zembr's team have been amazing, they worked with us to ensure their calls are tailored to our requirements for our target markets. The results from Zembr's calls have been excellent. I would highly recommend Zembr's telemarketing service to any company looking for a reliable & professional telemarketing service that delivers great results.”
- Craig Flintoff | K-Line
Marketing Assistance
“Your team has been amazing, helping us build a website & branding package, and all the extra admin tasks.
I found you guys super easy to deal with, and I just wanted to say thanks for everything.
If a potential client ever has any doubts, tell them to call me!”
- Colin Arckoll | CGA
Sales Assistance
“I had enquiries coming out my ears and was feeling overwhelmed by an overloaded inbox.
Zembr created a system to cleanse my inbox, booked site visits, helped with quotes, sales follow up, and scheduling my day. It saves me a truckload of time, which means I can focus on getting work done, and the business earns more money.
I’m extremely happy. Zembr are proactive, keep me on my toes and get the job done."
- Steve Garton | Truline
Bookkeeping Assistance
“Since Leonie (Zembr member) took over our debtor control which was a bloated debtor list, it has become a skinny list.
We love the way it happens regularly without us thinking about it. Even when we’re flat out, debt collection continues.
She phones in every Wednesday which forces a regular pulse. Our overdues are way down. She also set up a direct debit payment system for our repeat customers.
She masquerades as a Waste Initiatives person, speaks clearly, and keeps everything running smoothly.”
Dwayne Smith | Waste Initiatives
Executive Assistance
“Vanesa, my Zembr EA, is absolutely excellent! She looks after my day-to-day tasks for me when I'm out on the road, which allows me to focus on keeping the bigger rocks on track and completed. My inbox is definitely much more organized and I’ve been more focused since Vanesa has started clearing my emails, planning trips, setting up meetings, and responding to emails & messages for me when I'm out on the road. I’ve found that working remotely is only as big a problem as you make it; in fact it's almost an advantage! I have already and will continue to happily recommend Zembr.”
- Patrick Blampied | Te Pari
Sales Assistance
“When we begun using Zembr we were sceptical how effective outsourced telemarketing would be. We quickly found their service was excellent and they represented our company very professionally. Because they do it everyday they are masters at getting past gatekeepers and creating follow-up opportunities. Having their dedicated telemarketers who aren’t distracted by our daily whirlwind means we know every week how many calls will be done and what the cost will be.I wouldn’t hesitate to use them again in the future.”
- Walter Davis | Kormax
Bookkeeping Assistance
Integra required short term assistance with managing their accounts for several months before winding down the business. Zembr stepped in to undertake day-to-day accounts duties, along with helping to finalise and transfer accounts from the old company to a new entity.
“Zembr were a great help in a time when we just needed more hours in the day. The staff being quick to train and hand over tasks to, was a great relief. Very easy to work with and always happy to give some professional support in all sorts of areas, even outside their agreed scope of works i.e. random excel formula requests! Brilliant company, excellent initiative. Thanks Zembr!”
Sales Assistance
“We had an excellent client database (or so we thought) however a portion of it wasn't up to date. We needed reliable information. Doing it ourselves would have taken over six months. Zembr called these contacts within a matter of weeks, and provided a file to import into our existing database.
Zembr’s help resulted in a big boost not only to the confidence of the business development team but the marketing campaigns that followed.”
- Gerry Wallace | Greenline
Bookkeeping & Sales Assistance
“We were struggling to keep up with timely bill entry and reconciliation. Zembr’s Bookkeeping Assistance has been very helpful with consistently entering bills, checking off statements and freeing up our valuable time for more creative opportunities. An added benefit is that Zembr helped us to document our systems and processes better, which has also helped efficiency.
Zembr also did an excellent job in organizing the telemarketing campaign around the local regions, including scoping the type of clients, building a call list manually, and keeping up the volume of calls. Would highly recommend to anyone in need of a telemarketing campaign – speak to Zembr today!”
- Rodney Doven | Asset Building
Sales Assistance
“Zembr did a first-class job of looking after day-to-day customer service for. My assistant, Vanesa, liased with Customers and Suppliers to make sure everything is done to look after and grow our customers.
Since working with Zembr our level of customer service is much improved and has been noticed and commented on by clients. This was a real pain point for me before as trying to do everything yourself is pretty much impossible once you have started to grow. Our weekly zoom meetings ensure internal communication is maintained even from another country!”
- Stuart Dixon | Provance
