Meet YOUR Zembrites
Zembrites are passionate, proactive, trusted and accountable communicators.
From Australia to Argentina, we are global - yet local. We are unique, with an awesome sense of humour. We are about more than work, loving a healthy dose of sand, music, food and adventure. We want to get to know more about you and your business, wherever you are in the world.
But first scroll on, and find out more about the nitty gritty details of who we are and what makes us tick. Find out more about your Zembrites.
EXECUTIVE LEADERSHIP
Eloise | Visionary/Integrator | Mount Gambier, Australia
A visionary with a flair for business, Eloise is the young entrepreneur behind Zembr and under her passionate and progressive guidance, Zembr continues to go from strength to strength. Eloise is creative and highly-motivated with a work ethic that embodies the Zembr brand. It’s her job to inspire “Team Zembr” and create raving fans from our customers.
Originally from Mount Gambier, Eloise now lives in Argentina with her husband and sees herself as a stereotypical, scatterbrained “leftie” who nonetheless thrives on a challenge – fueled by coffee and chocolate and a deep love for family and friends. One day she would love to see the Lights at Uluru and travel to Rome or Venice.
Owen | Operations Manager | Buenos Aires, Argentina
A creative thinker with a different perspective, Owen has a natural talent for building strong relationships & connecting with people. He loves the ability to play a part that makes a big difference and enjoys the opportunity to meet & form connections all over the world.
A native-born Argentinian, Owen loves football & pasta, and has a passion for Port and Bourbon. He has a goal to visit every province of Argentina (all 23!), loves to spend time in nature with family & friends, and one day wants to take his wife to Italy.
Melissa | Sales + Marketing Manager | Emerald Park, Canada
Melissa truly shines where people, systems, and business challenges meet—pretty much everything we're about! She's all about helping others reach their full potential, and it shows in everything she does.
Bringing some flair to our team, Melissa is fluent in French and English. So, if you're planning a trip to Paris, she’s your go-to for ordering a perfect pain au chocolat. Outside of work, she's passionate about fitness, good food, and fine wine, with a dream of running a marathon someday.
An avid goldfish raiser and a dedicated aunt to 26 nephews and nieces, Melissa is a woman of many interests. Whether she's at the office or spending time with family, her enthusiasm and passion make her a standout team member.
Boni | HR Manager | Redwood Falls, United States
Boni is a team member who is 110% a people person, colors outside the lines and is sure to keep you entertained. A professional snacker with a weakness for Percy Pigs, she knows her priorities and schedules her day around meals and mischief. If you need a laugh (and some tequilla’s) Boni’s your gal—just don’t trust her with your pets or plants!
On the work front she loves event planning and anything culture related. Enjoys projects that have a creative scope and aren't a "this is the way we've always done it" type.With a very real fear of being bored (at work and personally) Boni enjoys making monotonous tasks fun!
SERVICE MANAGERS
Vanesa | EA/SA UK/US Team Lead | London, United Kingdom
Vanesa is super focused and dedicated to ensuring her clients are on the right track. Juggling multiple continents, she ensures the UK/CAN/ARG Virtual Assistance Team and Virtual Accounts Teams are kicking goals left, right and centre. She is an accountable woman of her word, who ensures all client’s wishes are being granted and loves a good reporting structure.
Vanesa’s next challenge is learning to drive a digger, touring around Europe, visiting NZ & driving a Supercar!
Stacey | EA UK Team Lead | Kilmarnock, United Kingdom
In her Zembr role of Executive Assistant, Stacey manages her client’s calendars and inboxes. Her favourite task is smashing a to-do list, but she is also an “Inbox Zero” freak who is never happier than when she’s meeting a difficult deadline.
Stacey loves eating chocolate, joining in a noisy debate and would like to visit Paris or the Great Barrier Reef.
Tom | SA Team Lead | Sydney, Australia
As probably the biggest extrovert you'll ever meet, Tom thrives in group settings and when connecting with people from all walks of life. Kicking off his day at the crack of dawn, rain or shine, joining his beach squad for a refreshing coffee and a splash in the sea, he is ALL of our New Years Resolution's.
With his experience lying mainly in the field of Sales his work style is all built around engagement both customers and employees. Additionally, his infectious enthusiasm and unwavering determination creates a positive atmosphere that inspires everyone around him!
Trista Ware | New York, United States
All the way from the Big Apple, Trista is a whirlwind of energy, conversation, and...red hair. Producing her best work when she can see tangible impact, Trista is truly a perfect fit for our team. With a kind and generous nature, she's a whiz at admin tasks, but never let her drive your car unless you’re in the market for a new one.
Outside of work, Trista enjoys traveling, running, and indulging in New York Bagels, and she dreams of visiting New Zealand, Switzerland, and Greece. One things for sure, she'll never produce a dull moment!
Cassia | BK Team Lead | Leeton, Australia
As a valued part of the Zembr Sales Assistant Team, Cassia enjoys being surrounded by enthusiastic people willing to share their knowledge. She enjoys helping her client Sales Managers improve their engagement through skilled lead generation and appointment booking.
Originally from Hamilton, NZ, Cassia now lives in Leeton, the self-proclaimed “rice capital” of Australia. She is a person who likes to prioritize her tasks to ensure that the most important ones are done in a timely manner and is always dedicated to fulfilling her commitments.
Chelsea | Project Coordinator + Development | Los Angeles, United States
Always looking for fresh ways to drive process efficiencies and improve team dynamics Chelsea is our in-house Project Coordinator and Graphic designer. Well experienced in managing teams and optimising workflows, she is passionate about helping businesses become more productive and successful (all whilst keeping the branding on point!)
When she's not whipping up branding or improving processes, Chelsea is probably road-tripping with her husband, trying out a new recipe, or blasting tunes to keep the energy high. Growing up in Australia’s Coonawarra wine region, she loves her Cabernet—and now she’s soaking up the sun in LA with a wine glass in hand, of course. (She once rode a snowmobile in Patagonia at midnight while sipping wine—yikes!)
Though she’s traded small-town life for the big city, Chelsea’s still loves her 4WDing, BBQs, and everything outdoorsy. You can always count on her to bring energy, laughs, and a little bit of chaos to every project.
Cassia | EA AU/NZ Team Lead | Hamilton, New Zealand
Cassia’s all about dreaming up fun new ways to help her clients champion new systems and processes in their businesses, which enhance organizational efficiency.
She thrives on immersing herself in the business and assisting the team and clients in following through with their personal tasks or pursuing high-level team-wide goals and strategies.
Outside work hours, Cass lives for a busy Friday night with friends and family, can be known to write up random poems or posts, and loves exploring the wider NZ area when she gets to travel around with her husband. She’d love to visit the Swiss Alps, snorkel The Great Barrier Reef and visit the US again to complete a full country road trip!
northern Executive Assistance Team
Nolita | Rome, Italy
Our only team member from the coutry of pizza a pasta, Nolita is all about staying organized with task lists and notes to ensure nothing slips through the cracks.
Nolita is sociable and outgoing, loves meeting new people and it adamant to tick of her bucket list items which include swimming with dolphins, bungee jumping and visiting Maui.
Carol | Corfu, Greece
Carol brings her exceptional organisational skills and enthusiasm to support clients with their task lists, to-dos, and email inboxes. Known for her friendly and outgoing nature, she enjoys attending team meetings and interacting with colleagues.
Carol has a passion for experiencing new food and cultures and loves learning new languages—Greek is next on the list! Weekends find her at the beach or enjoying a coffee on the terrace, soaking in the sunshine and sunsets.
Her bucket list includes a trip on the Orient Express, visiting the Northern Lights, and exploring New Zealand. Carol’s vibrant personality is shaped by her life in England, France, The Netherlands, and now Corfu.
Kosi | Preston, United Kingdom
Kosi kicks off her day early, knocking out tasks while the world is still quiet. With a banging playlist and a love for writing things down, she keeps everything organised and on track.
Reserved by nature but bubbly with friends, Kosi stays level-headed and embraces challenges, from hiking adventures to meticulous organisation. Outside of work, she enjoys drawing, painting, and dreams of exploring Europe, going on an African safari, and visiting New Zealand.
At Zembr, she’s excited to smash new projects, meet new people and become a whiz at excel!
Mandi | Gloucester, United Kingdom
Jasmine | Fernhurst, United Kingdom
Jasmine expertly manages multiple clients across various industries, staying organised with a perfectly time-blocked calendar.
Outside of work, she loves exploring new cities, hiking, and shopping with her sisters—though foggy days aren’t her favourite. When she’s not organising her clients’ lives, she’s busy planning her next big adventure.
Her bucket list includes an African safari, Machu Picchu, and the Swiss Alps. Jasmine brings positive energy and efficiency to every project, making her an invaluable team member. You'll want her around when it’s time to get things done!
Emma | Aberdeen, United Kingdom
Emma is a Scottish efficiency expert, with a penchant for timekeeping and meeting deadlines. Planning, task lists, & prioritising with the help of a good old fashioned notebook, are among her main keys to success.
Emma wants to learn to snowboard, can’t wait to visit Iceland, an Australian Winery and a natural spa. She has a great appreciation for a good sense of humour, and you’ll find her paddle-boarding in the highlands in her time off.
Nicola | Lancaster, United Kingdom
Known by her friends as 'the boss,' Nicola is highly efficient and doesn't leave a minute of her day unoccupied! When she's not working, she loves socializing, listening to music, and unwinding on a paddleboard in the Lake District! Nicola also dreams of seeing the Northern Lights, exploring destinations outside of Europe—perhaps New York or Paris or any big city with dazzling lights at night.
Ariana | Hull, United Kingdom
With contagious energy Ariana ensures we not only get things done but have fun doing it! She is a firm believer in staying organised, and her trusty to-do lists are her best friends.
Despite her many skills, keeping rabbits alive is not one of them, so that’s one job you shouldn’t be delegating!
Jolene | Brownsburg, United States
As an Executive Assistant at Zembr, Jolene brings her passion for organisation and initiative to keep things running smoothly. Known for her dedication and energy, she takes little breaks with chocolate and relies on coffee to stay productive.
Jolene loves the outdoors, hiking, and staying active. Weekends are for dining out with friends and spontaneous adventures. She’s also a photographer and has a green thumb from her farming roots.
Her bucket list includes visiting Banff, learning to snowboard, and seeing ocean bioluminescence. Despite a few clumsy mishaps, Jolene’s passion for life and love for her large, goofy family keep her laughing.
Alissa | Kingston, Caribbean
Zara | Toulon, France
Zara is the perfect Zembr Executive Assistant, who thrives on organization and tidiness. She detests having a long task list, preferring to get everything done and dusted. (So do we!) Zara has recently learnt to speak French, an achievement of which she is justifiably proud.
Originally from the Emerald Isle, Zara now lives in Toulon with her husband and little boy, a cheeky little monkey who keeps her on her toes (and up at night!)
Makenzie | New York, United States
Makenzie brings four years of EA experience to Zembr, thriving in both quiet, focused environments and face-to-face collaborations.
Known for her boundless energy and optimism, she loves getting to know people properly (skip the small talk!)
She’s got a ton of interests—art, fitness, and even remodeling. When she’s not working, she’s probably renovating her camper, painting something cool, or catching up with friends. Dream vacation? New Zealand! Top bucket list items? Learning guitar, road-tripping across the USA, and seeing the Eiffel Tower again!
Fun Fact: She once gave herself a crooked DIY haircut at age 4—still a family classic! ✂️
Caitlin | Grangemouth, United Kingdom
Caitlin is all about keeping things organised and helping others achieve their goals. She excels in managing busy schedules and ensuring seamless efficiency for everyone she supports.
When not working, Caitlin enjoys cake decorating, running, and spending time with her friends and family. A day well spent for her starts with coffee and reading, followed by a productive morning of housework, a trail run in the mountains, and ending with a BBQ and cognac in the garden.
Her bucket list includes running the Ultra-Trail du Mont-Blanc, road-tripping around the US and Canada, and swimming in the Caribbean to connect with her Jamaican heritage. Caitlin dreams of homesteading and learning practical skills like joinery, electrics, or masonry to fuel her love for DIY projects.
Roxanne | Banbury, United Kingdom
Roxanne is a master at GSD, keeping her clients on track with seamless communication and serious efficiency. She works best by cracking through her tasks first thing in the morning (with a steady supply of coffee, of course).
When she's off the clock, Roxanne brings the same energy to her personal life. Whether it’s hitting the shops, biking, or just having a laugh with friends, she loves staying busy. Her dry sense of humour and love of pranks keep things lively—although probably don't trust her with an electric car...you might end up on the side of the road.
From swimming with dolphins to flying a plane, Roxanne's got a lot to tick off that bucket list. She’s also got her sights set on Dubai for a month-long adventure. Next on the agenda? Learning to dance and nailing her first routine!
Suzannah | Manchester, United Kingdom
After a brisk morning walk and a cup of tea, Suzannah, one of our lovely Zembr Executive Assistants gets stuck into managing her client’s inbox. Capably managing projects and helping people achieve their goals is what Suzannah does best.
Suzannah loves entertaining family and friends (and some very special nieces and nephews!) but she’d also love to travel: swimming at the Great Barrier Reef and visiting South Africa, with it’s diverse and fascinating culture are two of her bucket list destinations.
Naomi | Horsham, United Kingdom
Naomi has a talent for speedy completion of tasks making her an organised, super-efficient Executive Assistant. She loves feeling connected to the outside world from her home office, hitting client targets and being an important part of the Zembr team.
Naomi has family in the beautiful city of Perth, Australia and would love to visit there again, but with a secret passion for Formula One, we wouldn’t be at all surprised to hear she stopped over in Monaco on the way.
Cheyenne | Vancouver, Canada
Cheyenne brings organisation, energy, and a can-do attitude to everything she tackles! With a background in marketing and customer service, Cheyenne’s all about making connections and helping others. She’s a people person through and through—outgoing, chatty, and always ready to build relationships that matter. Cheyenne enjoys a clean inbox, always striving for the elusive inbox zero! She loves the calm of early mornings, that’s when she truly thrives. Outside of the office, Cheyenne dreams of brewing her own ginger beer, skating the St. Lawrence River, and spotting wild horses on Assateague Island. On her dream day off? You’d find her exploring Whistler or the nearby islands of Howe Sound.
Georgia | Devon, United Kingdom
Georgia is our little go-getting and is here to turn chaos into order (with a snack in hand of course), she loves a good task list and tools/systems to keep everything on track. A little travel-obsessed, she’s been exploring Europe while living in the UK and has a goal to try McDonald’s in every country she visits!
Outside of work, you’ll find her baking, crafting, or playing the piano. She dreams of owning a big piece of land with animals and renovating her home back in Australia. Most of all, Georgia values working with a team that appreciates the balance between life and work so she can live her best life travelling, making memories and learning new skills.
southern executive assistance team
Donae | Mt Gambier, Australia
Donae is a friendly helping hand (or ear) for anyone and everyone. A delightfully happy customer service provider, this Mt Gambier local grew up with rabbits, calves, and lambs as childhood pets.
Donae’s goals include seeing the Great Australian Bight, visiting to Fraser Island and decking out a caravan - as well as learning how to play the piano. Her hot work tip is to take lots of notes!
Susie | Wangaratta, Australia
Outgoing and excitable, Susie brings energy and motivation to our team! Thriving on a to-do list and kindness, her only real flaw is that she didn't like coffee (insert every single team member crying).
Left on her bucket list are traveling to Canada, traveling the length of NZ in a campervan, and driving a race car. Given a full day of free time, she would pack up the kids and head to the beach!
Selena | Bathurst, Australia
Selena thrives on continuous learning and exploring the depths of knowledge through quirky in-depth questions.
She is keen to get out of the reletively new Australia and explore the ancient coountries of Europe. With an unusual (yet very useful) love of vacumming you can always count on her spave being clean! With an usual bucklist item of experiencing an earthquake, we hope she isn’t hurt too much in reaching her goals.
Karen | Blenheim, New Zealand
Karen, aka "Bee" to her closest circle, is the Southern EA with a serious caffeine obsession (double shot, please!). After taking a break from work for nearly 10 years, she’s back and better than ever with her trusty planner, lists, and an endless supply of coffee.
Originally from sunny Queensland, Karen now calls the stunning Marlborough region home, where she loves spending time outdoors. Whether it's walking, hiking with friends, or enjoying a day at the beach, Karen’s happiest when she's soaking up the outdoors! With Argentina, the Great Barrier Reef, and learning to snowboard still on her bucket list, Karen’s always looking forward to the next adventure.
Loud and full of life, Karen is the perfect addition to Team Zembr!
Gemma | Wollongong, Australia
Driven and eager to learn, Gemma is our quitet achiever. Keeping her clients on track with adaptability and commitment to their success she excels in collaborattion and execution.
Originally from Victoria, she loves exploring new destinations, making the most of public holidays to tick off her bucket list items, including the Whitsundays, Northern Lights, and Swiss Alps.
Olivia | Brisbane, Australia
With a knack for lists and schedules, Olivia ensures tasks are tackled efficiently and deadlines are met. With the love for connecting with people and making them feel understood, she brings expertise to the Executive Assistance team at Zembr.
Outside of work, you'll find her enjoying a good book and dreaming of indulging a traditional cannoli on the coast of Sicily.
Amber | Launceston, Australia
With a background spanning accounts, procurement, and executive support, Amber’s got a toolkit for just about anything. Her secret to staying on top of it all? Planning tomorrow’s game plan today, a great playlist, and a to-do list that never lets her down.
Outside of work, Amber’s a bit of a chameleon—happy baking or gardening one day, and catching up with friends the next. A self-proclaimed shoe enthusiast (okay, borderline collector), she’s got a bucket list featuring koala cuddles and multiple overseas adventures.
She’s got a quick wit, a love of sarcasm, and zero tolerance for laziness (or grammar mistakes😉).
If there’s work to be done, Amber’s your go-to—just don’t expect her to sit still for long.
Kasey | Brisbane, Australia
Kasey is a proactive force at Zembr, bringing her can-do attitude and three years of real estate experience to the team. Having played a key role in launching a new agency, she excels at turning challenges into opportunities and keeping everything organised.
When she's not tackling tasks, you'll find her soaking up the sun on the beach or staying active with running and HIIT workouts. Originally from Mount Maunganui, she loves adventures—just don’t expect to see her in the city when the UV index is high!
Kasey balances her extroverted nature with a strong need for alone time and a tidy space. Friends describe her as charismatic and optimistic, with a knack for problem-solving. She's excited to help Zembr’s clients achieve their big goals while sharing a few laughs along the way!
Rachel | Kingston, Jamaica
With a passion for notebooks and journals (we get it!) Rachel-from-Jamaica is a list-making Executive Assistant ninja! Making sure that her clients’ projects are completed properly and on time is Rachel’s specialty and she really enjoys the vibrant nature of the Team Zembr workspace.
Hanging out with friends and family is one of Rachel’s favourite leisure-time activities, but she is also a musician who hopes to record an album of her original songs.
Lauren | Mt Gambier, Australia
Specialising in schedule management, meeting coordination, and various administrative tasks, Lauren excels in multitasking and will have you smashing that task list in no time.
Outside of work Lauren enjoys sports, spending time at the beach with her family, friends, and her golden retriever, Nala, and dreams of traveling Europe and building a dream home with her partner.
Paris | Mt Gambier, Australia
Outgoing, with a genuine enthusiasm for connecting with others, Paris thrives on building meaningful relationships and welcomes every opportunity to engage with new faces and personalities.
When not working or travelling, Paris can be found spending time with her three dogs, and making time for friends and family!
Bridgette | Wellington, New Zealand
Do it once and do it right—no shortcuts here! Bridgette is the go-to for all things inbox and calendar management.
Quiet by nature but bubbly with her crew, Bridgette is optimistic and loves a good hike or run outdoors. When she’s not exploring nature trails or soaking up the sun at the beach with her husband and their three kids, you’ll find her in the garden or hunting for the perfect pair of shoes (a passion she takes very seriously!).
Her bucket list? Exploring Europe and England, camera in hand. At Zembr, Bridgette loves being part of a team that is as passionate about efficiency as she is and she’s excited to share her tips and tricks whilst learning some new ones!
Brooke | Swan Hill, Australia
Specialising in business strategy and execution, Brooke is passionate about turning those company goals into reality quarter after quarter.
Whilst “talking the hind leg off a donkey” isn’t a necessary skill for the job, Brooke’s enthusiastic, outgoing nature is definitely an advantage for her Zembr clients.
Emma | Cairns, Australia
Emma takes organisation, planning, and a perfectly crafted task list to quite the next level (like any true Zembrite, she's slightly OCD with it😉)
Outgoing, friendly, and just a tad sarcastic, Emma's personality shines through, especially when she’s yapping away (she reckons she could go for Olympic gold in talking!).
When she’s not organising her workday, Emma spends her weekends on the Great Barrier Reef, snorkelling, fishing, and soaking up the tropics. Her bucket list includes owning a house with decent acreage with cows and a creek, a European summer trip, and of course, a dream getaway to the Maldives.
Next on her journey? Social media and marketing, to level up her EA services and take her skills even further!
Marcella | Sydney, Australia
Marcella is the very definition of organised. A true perfectionist, Marcella loves to finish what she starts and is always keen to learn more about what makes her clients tick to better support them. She brings structure and efficiency to every task. Whether she’s juggling multiple clients or fine-tuning a schedule, Marcella ensures everything runs like clockwork.
Outside the work grind, Marcella’s a chocolate-loving, family-first kind of person, so you’ll find her enjoying family nights at home or cooking up a storm in the kitchen!
Bookkeeping assistance Team
Deb | Mount Gambier, Australia
Deb is the behind the scenes organisational guru that keeps the Zembr wheels turning. Her most memorable Zembr moment to date was walking into the new offices - she loves our friendly atmosphere.
Outside work hours, you’ll find her sewing and spending time with her grandchildren. This flexible champion still holds her school high jump record!
Sheree | Auckland, New Zealand
Sheree provides behind-the-scenes support for busy accounts and finance managers and has loads of bookkeeping experience from a variety of small businesses.
In her spare time, Sheree is fond of a stroll along the beach or a bush walk and relaxing with her wonderful family ...and laughing at the funny things that her nieces and nephews say!
Suzanne | St Vincent, Caribbean
Suzanne, originally from Chicago, now calls St. Vincent home, embracing the West Indian culture through food, music, and adventures.
If you’re wanting a good feed Suzanne’s is the place to go! Making pancakes, bacon and fried eggs every Saturday for the whole family, you sure won’t go hungry.
Georgina | Adelaide, Australia
Georgina, known for her outgoing and social nature, finds joy in hosting gatherings for family and friends. As a devoted mother of two active boys, Georgina balances her time between family activities and her kids sporting commitments. When relaxation beckons, she indulges in the world of books. Additionally she thrives on daily to-do lists, ensuring tasks are prioritised efficiently.
Arna | Motueka, New Zealand
Arna brings precision and efficiency to Zembr, with years of bookkeeping experience and a knack for keeping things organised. Passionate about financial management, she loves tackling tasks head-on and making a difference!
Outside work, Arna stays busy as a mum to two girls and like to recharge with beach walks, good music, and a gin and tonic in hand. A proud All Blacks fan and self-declared Promite addict, Arna’s bucket list includes cruising the Mediterranean and touring the Swiss Alps.
Belinda | Orange, Australia
Belinda brings her extensive experience in the construction industry to Zembr, where she ensured her clients' accounts are accurate, clean, and perfectly aligned with project costs. She thrives on working in time blocks, tackling tasks with precision and keeping everything organised and up to date.
Outside of work, Belinda is a self-proclaimed bookworm who loves to travel, especially across the Americas and Australia’s coasts (with a glass of white wine and a good read in hand). She’s got a dry sense of humor, enjoys her 1:1 time, and prefers working solo rather than in a team.
At home, things are never dull – from wild goats to old cars, her twin boys cetainly keep life interesting!
Heidi | Blenheim, New Zealand
One of Zembr’s skilled Bookkeeping Assistants, Heidi is from Blenheim in New Zealand and she loves nothing better than a good strong coffee and a spreadsheet full of numbers! With experience in financial analysis and recordkeeping, she excels at streamlining and optimising her clients’ financial processes.
Heidi is passionate and hardworking and a bit of an organizational freak, but she also loves a good trek up a mountain and a day of physical activity. Paradoxically, you’ll also find her curled up with a good book during her quiet moments.
Heather | Wangauni, New Zealand
With over 10 years of experience managing accounts, Heather keeps everything on track by blocking out time for each client’s tasks, ensuring everything gets done efficiently.
A fan of coffee, chocolate, and good food, Heather loves spending time with family and friends, listening to music, and soaking up the sun at the beach. Her bucket list? A trip to America, a holiday in Bali, and seeing the Eiffel Tower.
Heather’s always ready to learn and improve—she’s focused on understanding different accounting systems to better support clients. When she’s not working, you’ll find her laughing with friends and cheering on the All Blacks!
sales assistance team
Sue | Mt Gambier, Australia
Sue loves nothing more than talking on the phone, and thrives on the variety that her clients and their industries bring to the conversation.
Outside work, Sue is a talented musician, and has a gift for helping people. With 5 delightful children, she’s always on her toes. In her spare time she finds choosing fabric and whipping up a garment or two very relaxing.
Chloe | Sydney, Australia
Chloe’s sharp planning skills and enthusiasm for connecting with clients make her a valuable asset to any team. A former dance teacher from Scotland, she channels her energetic spirit into everything she does, whether it's tackling sales tasks or organising weekend adventures with friends.
Known for spreading positive energy and making the most of every day, Chloe is the go-to person for a quick pep-up. In her free time, she enjoys nature, yoga, and dreams of traveling to Vietnam and experiencing a hot air balloon ride.
Jo | Northampton, United Kingdom
Jo thrives on process and organisation, drawing from years of experience in sales, HR, and admin roles. She loves tackling tasks with step-by-step precision and brings her bubbly, people-first energy to every interaction.
Outside of work, Jo enjoys playing the piano, dreams of road-tripping dreams with her husband, and indulging in coffee, chocolate, and great conversation. She’s always planning her next adventure—whether it’s a year-long camper van trip, learning photography, or organising her spice rack (alphabetically, of course!).
Sarah | Newcastle, Australia
With a background in interior design and commercial office furniture sales, Sarah hits her sweet spot keeping businesses organised and clients happy. With a passion for building relationships and driving sales, Sarah loves being the face of a brand and ensuring everything runs smoothly behind the scenes.
Outside of work, Sarah finds joy in walking, hiking, and paddleboarding on sunny days. When she’s not outdoors, you’ll catch her salsa dancing, sipping coffee with friends, or laughing at TikToks her brother sends. Her quirky side? She eats almost everything with chopsticks—yes, even pizza.
With dreams of traveling the world, Sarah’s bucket list includes hiking the Swiss Alps, seeing the Northern Lights, and dancing salsa in Havana. At home, she adores her French Bulldog, Kamea, and her mischievous rescue cat, Django. Around the Zembr team, Sarah brings energy, organisation, and a can-do attitude that makes her an invaluable part of the company’s success.
Ruth | Lisarow, Australia
With 15 years telemarketing experience, Ruth knows how to chat with folk from all over Australia - from the outback farmer to the high end architects in Sydney.
A self-proclaimed KPI smasher, Ruth loves writing inspiring reports and enjoys brand awareness, database cleansing and booking appointments for her wonderful clients.
Mikki | Sydney, Australia
Known for her bubbly personality, Mikki efficiently juggles multiple clients by employing strategic time management techniques.
Outside of work, she enjoys staying fit at the gym and taking her puppy for walks. With a passion for travel, Mikki dreams of exploring Greece and embraces the thrill of ski and snow trips. Her commitment to excellence and vibrant personality makes her a valuable asset in both professional and personal spheres.
Alicia | Daisy Hill, Australia
From the Sunshine state, Alicia thrives on organisation and planning. Driven and eager to learn, she is constantly seeking new experiences to grow personally and professionally.
An avid art enthusiast and dedicated gamer. Alicia sure knows how to spend her free time!
Carlie | Wanganui, New Zealand
As one of Zembr’s Sales Assistants, Carlie excels at Excel (like – what else?!) She’s a data entry whiz, who enjoys making sure her client’s information is accessible, up-to-date and error-free. With a chatty, friendly personality, Carlie is the kind of girl who’s got your back when there’s an issue that really needs to be sorted – she’ll stick with the job until it’s done.
Carlie lives in Whanganui, New Zealand, and when she’s not manipulating spreadsheets (or whipping up a batch of muffins) she has a husband and cheeky little son to keep her busy. She’d love to travel to world, learn Spanish and go scuba diving!
Jasmine | Warwick, Australia
With infectious energy and insane efficientcy, Jasemine brings confidence and organised chaos to all who she deals with! She thrives away from city chaos, preferring the tranquillity of the country over urban congestion.
Beyond work, Jasmine's bucket list reflects her energetic personality with dreams of exploring the Swiss Alps, mastering snowboarding, experiencing white-water rafting, and swimming in the Great Barrier Reef.
James | Brisbane, Australia
James brings 15 years of sales experience to Zembr, and we've got to say, he’s killing it in his fast-paced role. He’s all about time blocking, setting personal records, and viewing challenges as opportunities for growth.
Known for his quirky sense of humor, James loves all things tech, from electronics to photography. Outside of work, he’s a dedicated family man who enjoys experimenting with resin and Lego creations, even if he occasionally drops them!
James dreams of traveling overseas, buying his first house, and seeing more of Australia. He’s excited to continue learning and exploring new hobbies at Zembr.
Janelle | Leeton, Australia
Being an extremely organised person, Janelle excels in assisting her clients reach their sales KPI’s – and making them smile. She loves the culture at Zembr, knowing that her time-management skills are helping businesses achieve their goals.
Janelle calls the inland Aussie city of Leeton home, but she has her sights on higher (The Swiss Alps) and wilder (helicopter rides) pastimes. However, love for family keeps her firmly grounded and some really good “retail therapy” helps her unwind after a busy week.
Melanie | Daisy Hill, Australia
Melanie is the very definition of “superwoman”, a busy work-from-home mum who also just happens to homeschool her teenage kids! Finding every day a new adventure, Melanie loves working as a Zembr Sales Assistant, watching her clients’ businesses thrive and grow.
A self-confessed “cat lady”, Melanie has two beloved fur babies and would happily adopt as many as her husband would allow! She loves helping people, photography and coffee (just our kind of Zembrite)
Alexia | Hamilton, Australia
Virtual Reception Team
Colleen | Millicent, Australia
Colleen is a champion. Exhibit A: “When I am working for a client I get behind their product. I check out your website, make notes about what I would like to know & look for answers to questions that I might get asked when they come up. I want to do the best I can for you & your business.” Can’t ask for more than that!
In her spare time Colleen makes jewellery and loves a good dad joke!
Karen | Mt Gambier, Australia
Originally from South Africa, there is nothing Karen loves more than answering phone calls and making them…. ok well maybe her 3 beautiful children!
Karen loves being creative and socialising and she’d love to visit England one day. The next thing she’d love to learn is more about accounts.
Caitlin | Mt Gambier, Australia
Caitlin brings a wealth of retail and sales experience to Zembr, where her love for to-do lists and daily game plans keeps her ahead. With a down-to-earth attitude and a great sense of humour, she easily connects with everyone she meets.
When she’s not working, Caitlin enjoys baking her famous hedgehog slice, spending time with family, or soaking up the outdoors. She dreams of building her dream home and traveling around Australia, and she’s chuffedwith the work-life balance she’s found at Zembr.
Trixie | Leeton, Australia
Trixie is a stickler for neat workspaces and thorough to-do lists. A reliable and knowledgeable virtual receptionist who's always ready to lend a helping hand.
Her talents don’t stop in the office though! She also plays the piano, has interior design and landscaping knowledge! So next time you talk to her on the phone, make sure to ask her!
INTERNAL ADMIN
Tom | IT | Shepshed, United Kingdom
Tom is the resident go-to for all things IT and loves solving all technologically related problems. Also renowned for being able to eat a tube full of fruit pastilles in under 15 seconds, Tom is fond of sleeping, reading, cycling and doing a spot of calligraphy in his spare time.
The only three things not ticked off his bucket list are: to ride Fort William, visit Canada & USA, and check out Zembr’s Aussie head office.
Shaye | Hamilton, Australia
Shaye brings a great sense of humour (she even finds herself funny) to both our HR and EA teams. With a knack for juggling tasks, she plans her workday by blocking out focus time and tackling tasks head-on.
A free spirit at heart, Shaye loves nature, swimming, snowboarding, and road-tripping with her car. When not working, she’s either finding the hottest spots for a swim or enjoying the slopes in winter. Her bucket list includes crossing Australia, exploring Canada’s landscapes, and taking on a major physical challenge.
